About
As the primary credential for not only personal identification, but also all official door access, your SpartanCard is needed to enter many buildings at the University.
Students
Students will not normally need to request access to move about campus. Residential dorm and any specific classroom access needs will be assigned internally in collaboration with members of Housing and Residence Life, Building Coordinators, and Academic Affairs respectively. Any special access will need to be coordinated between the requesting Department Access Coordinator (DAC) and the Door Access Manager.
If you live in a residence hall and need assistance during normal business hours (Monday – Friday, 8:00 AM – 5:00 PM), you should call or visit Housing and Residence Life in Ragsdale/Mendenhall hall [(336) 334-5636]. For assistance after hours, please visit the Locked Out/Lost Keys? site for assistance. Additionally, the attendant window on the 3rd floor of the Walker Parking Deck can assign temporary cards after hours and over the weekend.* Lock Out and Temporary Cards must be returned to the location from which they were assigned.
* If the Walker Parking Deck attendant window is not open/available after 5:00 PM, please contact the following number to secure meal access: (336) 814-9099. This number is available Monday through Friday, until 7:00 PM. Weekends from 10:00 AM - 2:00 PM, then again from 4:00 PM - 7:00 PM.
Employees
Employees in buildings originally constructed with or upfitted to Transact Door Access will use the SpartanCard to enter (with departmental approval) the building outside of Standard Academic Building (SAB) hours (Monday – Friday, 7:00 AM – 10:00 PM; unless specific building/department requirements dictate otherwise).
If your office/department plans to move to a building which already has or your building will transition to Transact Door Access, we ask that Department Head(s) please email idcenter@uncg.edu (as well as the Door Access Manager) to begin the consultation process before the move/transition is complete. This will allow time for the Door Access Manager to collaborate with Department Head(s) for:
- ❖ Proper consideration of access plan(s) needs
- ♦ Discussions of schedule, permissions, etc.
- ❖ Designation of and training for Departmental Access Coordinators (DACs)
- ❖ Specification of Initial Users
The DACs will be the only individuals from which the Door Access Manager accepts access requests and/or schedule modifications. Additionally requests should be directed to idcenter@uncg.edu as well as the Door Access Manager. To schedule University events in your building outside of Standard Academic Building (SAB) hours, please use the Astra scheduling system.
If your building has not yet been upfitted to or originally constructed with Transact Door Access, you will continue to use the deprecated Millennium system. Access to this magnetic swipe system is granted through Facilities Operations – Lockshop.
In the event of an emergency, University Police should be contacted at 4-4444 from any on-campus phone, or (336) 334-4444 from any off-campus phone.
